- I have a Fuel Master Burner and need replacement parts. Do you sell them?
- Yes, we manufacture the Burners here in Toronto and have stock on most parts. Please call in to check. Provide the Model Number and Serial Number.
- The Wiring Diagram for the Panel Box is missing; can I get a copy of one?
- Yes, as long as you provide the Model Number and Serial Number a copy of the wiring diagram can be retrieved. Each burner is unique and do not share the same WD as another.
- The Burner is failing to start up; can I get some assistance and/or technical support?
- We offer experienced technical support for all our customers with our products. If necessary we can send a technician to your site for troubleshooting. Please contact us via Telephone or Email (Goto Support).
- I am purchasing one of your burners, do you provide commissioning service?
- For only our burners, we offer to start up and commission the burner on site.
- Do you offer burner operational instructions?
- Yes, we can teach you the basic setup and familiarity on the operations of the burner through telephone or on site. Please call in for inquiry.
- I’d like to purchase a burner; can I get a quote?
- Yes we offer free quotes. Please provide:
- Fuel type setup? Natural Gas / Oil #2 / Propane / Digester Gas Or Duel-Fuel
- Boiler Model and Horse Power
- Gas supply
- Voltage
- Firing Sequence
- If purchase is for replacement burner, TSSA Approval is required in Ontario only, specify. Please contact us via Telephone or Email for your quote request (RFQ).